Shipping policy

Shipping Policy

Thank you for shopping with us. We aim to process and deliver your orders as quickly and safely as possible.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

After your order has been processed, estimated delivery time is generally 3–7 business days, depending on your location and the courier service.

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

3. Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

4. Order Tracking

When tracking information is available, we may provide a tracking number or tracking link so you can follow the progress of your order.

5. Incorrect Address

Please make sure your shipping information is correct before completing your order. We are not responsible for delays or additional costs caused by an incorrect or incomplete delivery address provided by the customer.

6. Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us with your order number. We will assist you in checking the shipment status with the delivery provider.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide your order number along with clear photos of the package and product.

8. Contact Us

If you have any questions about shipping or delivery, please contact us through the contact information provided on our website.

By placing an order with us, you acknowledge and agree to this Shipping Policy.